Bob Malcolm, CEO of Maleny Credit Union

In this episode, we explore Bob’s career and how he came became CEO of the Maleny Credit Union.

Having to choose between Law and Accounting earlier in life, Michael talks us through the highs and lows of his first business, why he decided to go on a sailing adventure after it all, and his advice for Graduate Accountants.

This is a great discussion, full of interesting stories, and adventures.

This episode is Co-Hosted by BRISCA Managing Director Sumith Dissanayake, and Amanda Campbell.

2:00 Where did your career start?

2:15 What got you interested in the financial space?

3:45 What was your first step into the financial space like?

7:00 When did you decide to move into Marketing and Brand Management?

13:40 What was it like to move on from Commercial Banking?

15:05 What were the main differences you noticed between Commercial Banking as opposed to Community Based Banking?

17:00 Do you encourage younger people to work in Community Banking?

21:05 When do you know when to move to your next role?

24:05 Have you noticed a pattern of banking for generations across both Corporate and Community Based Banking?

31:50 What’s your opinion on soft skills and their necessity in today’s day and age?

32:40 What do you look for in your team when you are hiring?

34:00 How do you identify your future leaders?

37:00 Have you had many defining moments in your career?

43:20 What attracted you to the Myer Briggs personality test? Why do you think it is important?

44:30 Did you have a mentor throughout your career?

48:15 Would you study again?

55:15 Where do you want to be in 5 years?

57:20 What challenges do you think face the Credit Union industry?

59:10 What do you think professional development will look like in the future?

1:00:50 What is the biggest lesson you have learned in your career?


Where to find Maleny Credit Union:

Website (

Where to find Bob Malcolm:

Linkedin (


Sponsored By:



Co-Hosted By Sumith Dissanayake (

Co-Hosted By Amanda Campbell (

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